
OKR at achermann ict-services: A Case Study by Heiko Siebert
“There is no single OKR way – every company can adapt OKR to its needs. We examine this using the example of achermann ict-services ag., an SME from Kriens. Heiko Siebert, Service and OKR Coach, reports on how the implementation took place 2 years ago, what experiences have been made since then, how the connection to New Work is established, and where/how achermann ict-services plans to use OKR in the future to improve both itself and the customer experience.”